• Key Outcomes from the program:
• Industrial visits to cargo agencies and airports
• Chance to attend the World Cargo Symposium
• Workshops by leading IATA trainers
• Makeover/grooming training
• Scenario based training
• Case studies
• Career Options after the Program:
• Security Screener, Airport Security ,Chief Manager
• Cabin Crew, Reservation Desk, Back Office Operations, Flight Dispatcher
• Flight Crew, Ground Crew, Passenger Service Agent, Ramp Planner, Sales Manager

Key Outcomes from the Program:

• Familiarity with the Ground Operations working environment and terminologies
• Understanding of the various Departments in an Airport and how they work together
• Understanding of procedures for key aircraft ground servicing tasks
• IATA Airport Handling Manual and IATA Ground Operations Manual standards
• Basic safety and security for efficient operations

Career Options after the Program:

• Station/Ramp Agents, Gate Serve Ramp Agents, Ramp Baggage Agent, Ramp Planning Agent, Security Officers, Airside Operations Supervisors/Managers in Airports and Airlines
• Potential to get employed in both private and public sectors, in India and abroad
• Potential to work with large multinational companies

Key Outcomes from the Program:

• Understand how airlines and airports operate in relation to the provision of passenger services, passenger and baggage check-in and boarding procedures
• Interpret the respective regulatory requirements related to passenger and baggage transport
• Understand how computer reservations and departure control systems operate
• Ensure safe and secure passenger and baggage transport
• Learn about the latest technological innovations in passenger services
• Add value to existing and future employers looking to hire and retain knowledgeable and high performing personnel

Career Options after the Program:

• Airline Passenger Service Staff, Ground Handling Agents, Airline Customer Services, Gate Crew, and Reservation Desks in Airports and Airlines
• Potential to get employed in both private and public sectors, in India and abroad
• Potential to work with large multinational companies

Key Outcomes from the Program:

• Use Ground Handling and Service Level Agreements (SLAs) to suit your station’s handling needs, reduce costs and provide quality service
• Prevent fraud by being knowledgeable about the current methods that fraudsters use to dilute airline revenues
• Implement a Safety and Security Station Management System according to industry standards and recommended practices
• Motivate staff and effectively monitor their performance
• Use and work with the latest edition of the IATA Airport Handling Manual (AHM) which is included in the course price.

Career Options after the Program:

• Station Managers, Ground Operations Managers, Airport Information Representative, Airport Operations Security Officers in Airports and Airlines
• Potential to get employed in both private and public sectors, in India and abroad

Key Outcomes from the Program:

• Understand the types of threats to consider in a security risk assessment
• Steps for enforcing security in your work areas
• Realizing the role of human factors in maintaining security

Career Options after the Program:

• Security Officer/Specialist in Airports and Airlines
• Potential to get employed in both private and public sectors, in India and abroad
• Potential to work with large multinational companies

Key Outcomes from the Program:

• Gain knowledge about the multiple operational and business functions of airports
• Acquire the tools to apply your knowledge and skills to your airport environment, to make your airport work smoother and more efficiently

Career Options after the Program:

• Station/Airport Managers, Airport Operations Managers, Airport Planner, Airport Security Coordinator, etc in Airports and Airlines
• Potential to get employed in both private and public sectors, in India and abroad

Eligibility criteria:

• Minimum height of 157.5cm, weight proportionate to height
• Arm reach of 212 cm, when standing on tiptoes
• Perfect eyesight
• No visible tattoos
• Fluency in written and spoken English

Key Outcomes from the Program:

• Identify the best practices involved in the professional life of a cabin crew
• Identify the types of aircrafts and relevant cabin crew functions
• Learn to manage passenger interactions in different types of situations
• Learn safety steps to be follow in cabins, and how to respond in terms of emergencies

Career Options after the Program:

• Cabin Crew/Flight Attendant is various Airlines, private or public
• Potential to work with large multinational companies, in India and abroad

Key Outcomes from the Program:

• Learn to apply various pricing strategies, to generate revenue for the airlines through optimization techniques including appropriate seat allocation
• Learn to make informed decisions to optimize revenue on a given flight
• Build a successful airline revenue management organization
• Understand why low-cost airlines require a proper revenue management system

Career Options after the Program:

• Business Analysts, Finance Managers, Revenue Accountants/Analysts, Fare and Revenue Management Analysts, etc in leading Airlines in both private and public sector
• Potential to work with large multinational companies, both in India and abroad

Key Outcomes from the Program:

• Apply your knowledge and skills in the aviation industry and make more effective decisions for your organisation
• Become a more valuable employee or potential employee by having a thorough knowledge of the air transport industry, its function and role
• Provide insights into current trends and issues in civil aviation, such as aviation safety and security, law and new technology

Career Options after the Program:

• Customer Service, Airport Administration Support in Airports and Airlines
• Potential to get employed in both private and public sectors, in India and abroad

Key Outcomes from the Program:

• Advise customers on passport and visa requirements, as well as on travel insurance options
• Promote services and facilities available to airline passengers during their travel
• Interpret standard industry codes to plan and reserve travel itineraries
• Sell rail travel, car rental, hotel accommodation, cruises and pre-packaged tour products
• Provide good customer service and retain customer loyalty
• Use the Global Distribution System to make and maintain reservations and issue travel documents

Career Options after the Program:

• Reservation Desks, Ticketing Officer, Call Center Agent, Travel Consultant, Corporate Sales, Tour Planning and Management, etc in Travel Agencies and Airlines
• Reservation Desks, Check-in Counters, Passport Checking and Reservation in Airports
• Potential to get employed in both private and public sectors, in India and abroad
• Potential to work with large multinational companies

Key Outcomes from the Program:

• Arrange air cargo shipments in accordance with IATA rules and procedures
• Apply published rates and charges for air cargo shipments
• Complete air waybills accurately
• Prepare shipments ready for carriage

Career Options after the Program:

• Freight Manager, Customer Service Representative, Air Import Agents, etc. in Airlines
• Cargo Agents and Cargo Customer Service in Airports
• Freight Managers, Document Controller, Clearance Agent, Export and Import Customer Service, Sales Representative, etc. in Logistics and Freight Forwarding Firms
• Potential to get employed in both private and public sectors, in India and abroad
• Potential to work with large multinational companies